Return Policy

Building Connections Return Policy

​

Equipment, Accessories & Tools Sales Are Final

At Building Connections, we take pride in providing high-quality concrete equipment, accessories, and tools. Due to the nature of these products, all sales of equipment and machinery are final. We do not accept returns, exchanges, or issue refunds for these items once the purchase is completed.

​

Defective or Damaged Items

If your equipment arrives damaged or appears to be defective, please notify us within 7 days of delivery. Our team will review the issue and, when appropriate, arrange for repair or replacement.

​

Non-Returnable Items

Certain items cannot be returned under any circumstances, including:

• Custom or special-order products

• Used equipment

• Modified or altered equipment​

​

Need Help?

If you have questions about this policy or believe you’ve received a defective product, please contact our customer support team:

Building Connections
Tuscaloosa, AL
Phone: 1+(205) 433-9200
Email: office@bldgconnections.com

​